From people to helpdesk, your office on one platform
Employee records, QR attendance, leave and expense approvals, employee portal, helpdesk, mail intake, CRM, visitors and desk booking — in one web app on the same employee data.
Trial account opens by email · TR / EN interface
- Cloud-based
- Mobile-friendly PWA
- Permission-based menu
- TR / EN interface
83 screens · 19 menu groups
From onboarding to a support ticket — a screen for every step
The day of employees and the office team; every chip is a real screen in the app menu.
From hiring to the daily office routine
- 01
Onboarding
- Candidate pipeline
- Employees
- Onboarding checklists
- Assets
- 03
Requests
- Leave requests
- Expense claims
- Expense advances
- Approval inbox
- 04
Staying informed
- Announcements
- Company events
- Knowledge base
- Directory
- 05
Support
- Mail intake
- Tickets
- Ticket SLA rules
- KB drafts
- 06
Office & reporting
- Desk & rooms
- Visitors
- Attendance report
- Manager dashboard
RUN YOUR OFFICE FROM ONE PLACE
One record for every employee
Position, department and personnel documents on the employee record; onboarding steps tracked with checklists.
- Missing-document tracking
- Asset assignment and signed hand-over
- Candidate records and pipeline board
Employee record · Ayşe Y.
- ID copy Uploaded
- Employment contract Uploaded
- Laptop · asset Awaiting signature
QR clock-in, automatic timesheets
Employees scan the time-limited office QR; the timesheet report shows late arrivals and overtime.
- Auto-refreshing kiosk QR
- Locations and branches
- Shift definitions and roster
Attendance · today
Kiosk QR refreshes every 30 s
Paperless requests, approvals in one inbox
Employees file leave, expense and advance requests themselves; managers approve from the inbox, on mobile too.
- Leave balance and team leave calendar
- Settling advances against expenses
- Status tracking with notifications
Approval inbox
- Annual leave · 5 days Pending
- Expense · travel & lodging Pending
- Advance · settlement Approved
Remaining annual leave: 14 days
Tickets, SLA and knowledge base together
Tickets arrive by email, portal or from staff; SLA rules and source routing send them to the right team.
- Ticket portal for external users
- Knowledge-base articles and suggestions
- QDMS quality documents
Tickets · open
| # | Subject | SLA |
|---|---|---|
| 1042 | Printer not working | 3 h |
| 1043 | Email access | 40 min |
| 1044 | Portal: invoice question | Breached |
Suggested article: “Printer driver”
Inbound email becomes a ticket or a lead
Emails in connected mailboxes are turned into helpdesk tickets or sales leads by rules.
- Routing rules
- Processing status
- Mail analytics
Inbound mail
- destek@… · Password reset Ticket
- satis@… · Quote request Lead
- info@… · Newsletter Ignored
Rule: subject contains “quote” → sales lead
Visitors, desks and meeting rooms
Visitor records and visit times; desk and room booking on the floor plan; sales leads and a B2B order portal.
- Floor plans
- Sales leads
- B2B order portal
Floor plan · Floor 2
- Visitor · 10:30 Checked in
- Sales lead · new Assigned
One CRM from lead to case
Accounts and contacts, a lead and opportunity pipeline, cases and SLA policies, segments and campaigns live in the app’s CRM menu.
- Pipeline and won/lost report
- Case queues and SLAs
- Segments, campaigns and consent center
CRM · pipeline
- Opportunity · proposal stage Pipeline
- Case · SLA 4 h In queue
- Campaign · segment Ready
A screen for every team — one data set
HR, helpdesk and office screens in one app; links to Arinware apps in the same tenant.
- Human resources
ArinOF HR
People, attendance, shifts, leave, expenses, assets and recruitment.
- Employee record
- QR attendance
- Approval inbox
Difference: No separate attendance hardware
- Employee portal
My workspace
Installable PWA: QR check-in, requests, approvals, announcements.
- QR check-in
- Announcements
- Directory
Difference: No app store needed
- Tickets & knowledge
Helpdesk
Tickets, SLA, routing, ticket portal, knowledge base and QDMS.
- SLA
- Portal
- Knowledge base
Difference: No separate helpdesk tool
- Email
Mail intake
Turns inbound email into tickets or sales leads.
- Rules
- Analytics
Difference: Shared mailboxes in one pool
- Office
Office & sales
Visitors, desks/rooms, floor plans, sales leads and B2B portal.
- Visitors
- Floor plans
- B2B portal
Difference: Same users and permissions
- Customer management
CRM
Accounts, contacts, leads, pipeline, cases, SLAs, segments and campaigns.
- Pipeline
- Cases
- Campaigns
Difference: Same users and permissions
- Links
Arinware ecosystem
Direct links to the Agency, Acctech and Console apps.
- Single sign-in
- Dynamic Studio
Difference: One identity, one tenant
One identity · one tenant · connected apps on the same data — integration details
Instead of stitching separate tools together
- 1
Employee record
Attendance, leave, expenses, assets and the employee portal share the same employee record.
- 0
Extra attendance hardware
Clock-in works by scanning the office-screen QR with a phone.
- 9
Module pages
Each area’s screens are listed on its own page here, with their in-app names.
From trial account to live use
Rollout time depends on company size and the data to migrate.
- 01 STEPSign-up
Trial account
Sign up by email and enter the app right away.
- 02 STEPHR
Organisation and employees
Locations, departments and employee records.
- 03 STEPSettings
Attendance and approvals
Shifts, QR kiosk and approval rights.
- 04 STEPTeam
Invite your team
Employees reach their workspace from their phone.
Your office in your pocket
My workspace is an installable PWA: QR check-in, leave and expense requests, manager approvals and announcements.
- QR clock-in/out
- Requests and mobile approvals
- Announcements and notifications
Frequently asked questions
No. A QR kiosk runs on an office screen and employees scan it with their phone.
My workspace is an installable web app (PWA); no app-store download needed.
These are in development and not enabled in the menu; this page will be updated when they ship.
Yes. Messages from mailboxes connected to mail intake become tickets or sales leads by rules.
The menu narrows to the user’s roles and permissions; employees see only their own workspace.
Run your office on one platform
People, attendance, leave and expenses, helpdesk and office — try it with your own company in a trial account.